Blueshift Development
Apps by Matthew Waller, aiming to empower and delight.

FAQ

How do I delete a file?

Slide the row with the file's name from right to left. A delete button will appear on the right.

What are the different kinds of minutes, and what do they mean?

You start out with 30 free, premium minutes that you can use to test out Steno. These minutes use Google Cloud services to do the raw transcription. The minutes you can buy with a one-time purchase are called unlimited minutes. The unlimited minutes are also called on-device minutes. That's because you pay to integrate Apple's built-in transcription abilities with Steno's features of importing audio, recording audio, power editing text with synced time stamps, exporting and so on. The unlimted minutes are most accurate with dictations and recordings where the microphone is about 1 foot away from the speaker. People using the app have found that premium minutes offer better accuracy in different surroundings, and the premium minutes have more languages available than the on-device minutes. You can choose to turn unlimited minutes on or off. If you turn off unlimited minutes, you will go back to using the premium minutes that are remaining, and you are free to purchase more of the premium minutes.

How do I edit information about a file?

Slide the row with the file's name from left to right. An edit button will appear on the left. Tap it, and you will get a screen to change the location, name, time and date of a file.

What exactly does auto upload do?

Auto upload lets you automatically upload a file to the folder of your choice in the available service of your choice. If you change the transcript, however, it won't change in the servce. And if you delete the file on your app, it won't delete in the service, and vice versa.

How can I re-upload an edited transcript?

Slide the row with the file's name from left to right. A "Share" button will appear on the left. Tap it, and you can select whether you want to export or upload either the audio, the transcript, or both. If the file exists, you can choose to overwrite it with your new transcript.

Can I share audio with a different service?

You can export instead of upload. Slide the row with the file's name from left to right. A "Share" button will appear on the left. Tap it, and you can select export with a variety of options, depending on what you have on your device.

What audio types are supported?

Audio files with extension .m4a, .mp3 and .wav are accepted by the application

How can I trim a file?

Check out instructions here: Trimming instructions

How can I contact you about a bug or feedback?

Use the "Contact" button at the top, right-hand corner of this page. We're here to help!

Privacy Policy and Terms of Use

These Terms of Use may be changed at any time and for any reason by Blueshift Development, LLC. BY USING THE APP, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE APP. The user is solely responsible for any content, use, products of use, or any other work product produced by using the app. The user is also solely responsible for any local, state, or federal laws that govern or that must be followed when using recording devices and/or software. The user hereby indemnifies Blueshift Development, LLC for any liability related to this app including, but not limited to, infringement of any kind, intentional, or negligent actions of any kind by any party. By enabling access, you agree to allow the app to use your microphone and/or hardware required for the app to function. Blueshift Development, LLC is not responsible for any loss of files, translations, transcriptions, or any other product of the app. Blueshift Development, LLC is also not responsible for the delivery, transmission, communication, or any other action related to any third parties. Any use of third party applications, content, or software is subject to the third party app’s terms and conditions. Except as expressly provided below, no part of the app and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without, Blueshift Development, LLC’s express prior written consent. GOVERNING LAW You agree that all matters relating to your access to or use of the app, including all disputes, will be governed by the laws of the United States and by the laws of the State of Texas. No recovery may be sought or received for damages other than actual damages and the prevailing party will be entitled to costs and attorneys’ fees. In the event of a dispute, the parties shall attempt, promptly and in good faith, to resolve any such dispute by written correspondence. If we are unable to resolve any such dispute within a reasonable time, not to exceed thirty calendar days, then either party may submit such controversy or dispute to mediation in the State of Texas. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law. PRIVACY POLICY Blueshift Development, LLC is the sole owner and operator of this app. Blueshift Development, LLC respects the privacy and rights of all those who visit, use, or subscribe to our app or services. We do not store any files or content of any kind on our servers. We do not share any specific user information with any other third party except for crash reporting and analytics software by Google such as Firebase (https://firebase.google.com) or cases where the user decides to send or transmit the file to another app. If you use our forms to contact us, the information you provide is used to respond to your comments, requests, and inquiries. This information may be maintained for future communications, but is not provided to any other organization or entity. Blueshift Development, LLC ©. All Rights Reserved.